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Propulsion Service Engineer - Mid Career

Company: BOEING
Location: Gardena
Posted on: April 10, 2021

Job Description:

Here at Boeing Seal Beach, we work hard around the clock to keep those airplanes flying, and to continually raise the bar for technical excellence, making our products the fastest and safest means of transportation on the planet. As our company ventures into its second century, our focus has never been stronger to provide a superior level of customer support - integrating legacy know-how, leveraging diverse cultures and ideas, and continuing to pave the way with innovative technologies.You will be able to combine the deep expertise and resources of the entire Boeing enterprise with the flexibility and fast pace of a smaller company setting. You will have opportunities to collaborate with people from all over the world to create and deliver innovative solutions to complex technical problems.The Seal Beach Southern California Customer Support Center of Excellence is currently seeking a mid-career Propulsion Service Engineer (Level 3) for our Engines and Propulsion Systems team with knowledge of Boeing design and/or engineering principles. The Propulsion Service Engineer is required to assist airline customers in the resolution of in-service technical problems and issues related to Propulsion and Engine Systems and their installation.The initial job priorities will include monitoring potential in-service risks and issues, and managing appropriate mitigation plans to assure a successful entry into service. Additional activities include verification of all related Customer Support products, including the Aircraft Maintenance Manual (AMM) and Fault Isolation Manual (FIM), as well as developing and updating Fleet Team Digest (FTD) articles, Service Letters (SL) and Maintenance Tips (MT). Qualified individuals should have varied experience in engineering and, preferably in service engineering, field service, maintenance engineering, and/or customer/logistics support. Familiarity with Engine Systems is desired, and knowledge of Propulsion Systems and Installations is highly desired. Experience with My Boeing Fleet, 787 Maintenance Performance Toolbox, Airplane Health Management, and responding to Service Requests via the Boeing Communication System is not required but preferred.Position Responsibilities:

  • Application of engineering principles to research technical, operational and quality issues reported by airline customers and in determining interim and final engineering solutions.
  • Respond to airline questions and reported problems through internal and external communication.
  • Assess event reports for potential safety issues.
  • Troubleshoot airplane problems using airline provided information, on-line engineering data, partner and supplier data, maintenance publications, and other resources.
  • Develop and manage projects to resolve fleet issues.
  • Develop presentation materials and present information on in-service issues to various review boards, management meetings, and airline forums.
  • Participating in support teams and providing technical assistance onsite at the airline location as required.
  • Solves problems and provides technical customer support to fielded hardware over the entire product lifecycle.**The position requires flexibility to address emergent issues and important airline meetings off-hours and may require an occasional off-shift work schedule to support the fleet operating 24/7/365.**This position must meet Export Control compliance requirements, therefore a -US Person- as defined by 22 C.F.R. - 120.15 is required. -US Person- includes US Citizen, lawful permanent resident, refugee, or asylee.Basic Qualifications (Required Skills/Experience):
    • Bachelor, Master or Doctorate of Science degree from an accredited course of study, in engineering, computer science, mathematics, physics or chemistry
    • 3+ years' experience of full time aerospace industry experience within Propulsion Systems
    • US Person as defined by 22 C.F.R. - 120.15 is requiredPreferred Qualifications (Desired Skills/Experience):
      • Experience developing effective solutions in a demanding environment while keeping a positive attitude.
      • Demonstrated experience in time management and prioritizing.
      • Experience with Engines, Propulsion systems, and their installations
      • Experience with systems engineering
      • Experience presenting technical topics.
      • Customer support experience
      • Supplier coordination experience
      • Experience leading people and teams
      • Experience working with a diverse community including design engineering, airline customers, partners and suppliers, manufacturing personnel, pilots and flight operations.
      • Experience motivating and influencing othersTypical Education/Experience:
        • Bachelor's and 5 or more years' experience, Master's degree with 3 or more years' experience or PhD degree with experience. Bachelor, Master or Doctorate of Science degree from an accredited course of study, in engineering, computer science, mathematics, physics or chemistry. ABET is the preferred, although not required, accreditation standard.Relocation:
          • This position offers relocation based on candidate eligibility. Drug Free Workplace:
            • Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Keywords: BOEING, Gardena , Propulsion Service Engineer - Mid Career, Engineering , Gardena, California

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