Branch General Manager
Posted on: January 9, 2021
BRANCH GENERAL MANAGERPGW Auto Glass, a large automotive
aftermarket distributor has an immediate opening for a Branch
General Manager. PGW AG is part of LKQ Corporation, the largest
provider of aftermarket collision replacement products, recycled
OEM products and refurbished OEM collision replacement products.
LKQ is also a leading distributor of paint and body shop
supplies.ACCOUNTABILITIESThis position is responsible for the safe
and profitable operation. The incumbent oversees all aspects of
daily branch operations. Key focus areas include Customer
Satisfaction, Safety, Lean/5S and Housekeeping, Inventory
Management, Sales, Staff Recruitment, Labor Productivity and Cost
Control.The incumbent is provided weekly branch performance metrics
to proactively develop and implement improvement measures, using
Lean and Six Sigma principles as a tool to refine activities within
the scope of his/her responsibilities including the following:
- Comply with all safety standards and requirements to assure a
safe and hazard-free warehouse environment with focus on safe
driving and injury prevention.
- Utilize lean concepts and good 5S/Housekeeping to ensure
efficient flow of products/materials through the warehouse with
minimum waste and to provide an organized, safe and clean
workplace. Key metrics include operational review score,
housekeeping checklists and 5S audit score.
- Ensure accuracy of inventory records by participating with the
Supply Chain team in ongoing management of branch inventory to
provide guidance and leadership to branch personnel concerning
inventory management practices.
- Monitor Key Metrics relative to inventory, which include
inventory shrinkage, inventory turns and fill rate percent, to
maintain accurate records of finished goods inventory.
- Recruit, train, coach and motivate a qualified warehouse staff;
instill the desire to provide customers with excellent service,
courteous treatment and quality products.
- Manage branch labor such that customer requirements can be met
with minimal overtime to meet budgeted labor costs.
- Monitor branch expenditures on purchases of materials,
products, equipment and utilities to ensure cost controls are in
place and remain within budget amounts. Key metrics include CPU,
Profitability vs. Plan and Overhead Cost vs. Plan.
- Maintain daily contact with key branch customers and
proactively work with Sales Representatives to support the market
sales strategy and ensure customer requirements are met. Key metric
is Revenue vs. Plan.
- Maintain compliance all with Federal, State, and Local laws,
statutes and regulations, as well as all Company policies and
procedures.SKILLS, QUALIFICATIONS AND ABILITIESThe incumbent must
possess a two- to four-year degree in Business, Distribution or a
related field, along with a minimum of two years of experience in
warehouse management, customer service or a customer sales
development role as well as two years of experience in employee
supervision or management. Experience in lean or six sigma
principles is highly desirable for this position as well.In
addition, the incumbent must be able to work under pressure and
with minimal supervision and be able to recruit, train, lead,
develop and motivate a team to produce positive results. S/he must
possess strong communication skills (both written and verbal),
excellent interpersonal skills for decision-making, problem-solving
and delegation, a drive for being results-oriented with a customer
service and safety focus. Must have the flexibility to work
variable schedulesA U.S. driver's license and an excellent MVR
record is required.
Keywords: LKQ, Gardena , Branch General Manager, Executive , Gardena, California
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