GardenaRecruiter Since 2001
the smart solution for Gardena jobs

E-commerce Account Manager

Company: Arktura
Location: Gardena
Posted on: April 8, 2021

Job Description:

Who Are We?

Direct to Consumer(D2C) Brand looking to disrupt the lifestyle D2C eCommerce Space by softening the noise of work from home life through sustainable and environmentally conscious LA designed and manufactured products. We are located in Los Angeles, a few minutes from DTLA at our 3 acre manufacturing and HQ campus in Gardena, CA. This position will start as remote, and ultimately transfer onsite once return to office is possible, but open for continued remote candidates. Confidential Brand is a division of the award-winning architectural systems manufacturer, Arktura LLC.

MISSION: Our mission is to design and deliver accessible products that celebrate and contribute to the evolution of a safe & comfortable home by providing easy to install products for creating an acoustic attenuated home that delivers privacy, entertainment, work from home, and wellness focused spaces with ease and style.

E-commerce Account Manager

Position Overview

As E-commerce AM, you are responsible for the day-to-day maintenance and operations of the BRAND SHOPIFY STORE website. You will assist cross-functional department managers in a multitude of initiatives including on site merchandising, promotions, customer service, UAT (User Accepted Testing) on site updates, email marketing and PPC (Pay Per Click). As Ecommerce Coordinator, you are responsible for the day-to-day maintenance and operations of the website. You will assist department managers in a multitude of initiatives including on site merchandising, promotions, customer service, UAT, email marketing and PPC.

Key Responsibilities

  • Compile product information from all stakeholders and prepare for upload to Shopify Site.
  • Manage marketing assets on all cross e-commerce channels, internal and 3rd Party.
  • Regularly QC landing pages, offers, discount codes and links
  • Experience in logistics and order tracking ticketing.
  • Review and test new development implementations to ensure a positive user experience on various devices and browsers.
  • Support customer concierge on customer service escalations
  • Create and maintain promo codes
  • Manage online employee discount rules, MSRP, Promotions, and MAP.
  • Gather Customer Experience team and UX/Dev Teams feedback and develop action plans. Report website changes back to Customer Experience to close the feedback loop.
  • Update landing and content pages on the site as required.
  • Experience with site analytics and sales metrics is a must (google analytics a plus)
  • Partner with Brand Manager, Marketing Manager, and Product Development Team to meet and exceed aggressive sales goals, by recommending and tracking KPI's for growth on accelerated short term and long term strategy development and execution.
  • Ability to lead meetings in teams using 3rd Party Software Tools.
  • Ability to work independently and in team settings
  • Demonstrated ability to scale e-commerce platforms to accelerate sales growth of lifestyle D2C e-commerce brands
  • Responsible for e-commerce fraud mitigation through partnership with finance.
  • Limited travel may be required.
    Education/Experience
    • Bachelor's degree or Higher (Business, Marketing, etc.)
    • 3-5 years' experience in e-commerce and a passion for e-commerce in the lifestyle market (experience in Shopify a plus)
    • Experience with email marketing platforms (Hubspot a plus) and with site analytics and sales metrics is a must (google analytics a plus)
    • Strong interpersonal and organizational skills. Willingness to learn, grow, and build teams to foster dreams and internal growth of teams.
    • Excellent communication skills and attention to detail, especially grammar and spelling.
    • Cognitive understanding of UX problem solving and ability to effectively communicate feedback to Marketing, and UX/Dev Teams.
    • Strong quantitative, analytical and problem-solving skills evaluating complex data and market research.
    • Highly proficient in Microsoft 365, Adobe Creative Suite, Ticket Systems, Chat Bots, and Phones Systems.
    • Interest in Interior Design, Architecture, and Acoustics desired.
    • We are looking for someone who takes initiative, enjoyed collaboration yet thrives in autonomy, and can work to build dynamic and driven teams.
      Benefits and Perks

      This is an onsite position with the opportunity for scheduled remote work.
      The Benefits! - Include medical, dental, vision, prescription coverage, maternity/paternity leave, and disability protection (short- and long-term), paid time off and professional development.
      Note: This is an onsite role.

      About Arktura:

      At Arktura, we make design happen. Creativity, expert knowledge and cutting-edge technology shape everything we do whether it's exploring form and function in our standard architectural product, adapting our pre-configured architectural systems to meet project needs, or partnering with clients through our Solutions Studio. Our multidisciplinary team brings together architects, designers, programmers, engineers and artists with a deep understanding of the creative process. We use our collective ingenuity to bridge the gaps between design intent and manufacturing capabilities, creating proprietary software and machinery to meet evolving demands.

      Arktura is an Equal Opportunity Employer.

      Seniority level
      • Mid-Senior level Manager
        Job function
        • Sales Manager / Brand Coordinator
          Industries
          • E-Commerce, Lifestyle & Interior Design
            Powered by JazzHR

            vDBQ4mR78y

Keywords: Arktura, Gardena , E-commerce Account Manager, Executive , Gardena, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Executive Jobs


Associate GPC Strategy Manager
Description: Job Summary:Reporting to the Senior Manager of Global Product Creation GPC Strategy, this individual will support the strategy team of the Global Product Creation organization which includes innovation, (more...)
Company: Parks, Experiences and Products
Location: Hermosa Beach
Posted on: 04/17/2021

Licensed Health Insurance Agent - Cutting Edge Lead Management Platform
Description: Assurance, a Prudential company, is hiring Under 65 Health Insurance Sales Agents in your city. If you're already a Licensed Insurance Agent have a Residential Insurance License, we want to hear from (more...)
Company: ASSURANCE Independent Agents
Location: South Pasadena
Posted on: 04/17/2021

Senior Product Manager, Personalization
Description: Job Summary:Creating a unique and relevant experience for each and every user is fundamental to Disney magic. We aim to tailor our products for every user, quickly connecting them to content they'll love. (more...)
Company: Disney Streaming Services
Location: Sun Valley
Posted on: 04/17/2021


VP, Slate Management
Description: Job Summary:The Walt Disney Company's Media Entertainment Distribution DMED is a new, global business segment for The Walt Disney Company with the mission of providing consumers around the world access (more...)
Company: Disney Streaming Services
Location: Tujunga
Posted on: 04/17/2021

Licensed Health Insurance Agent - Cutting Edge Lead Management Platform
Description: Assurance, a Prudential company, is hiring Under 65 Health Insurance Sales Agents in your city. If you're already a Licensed Insurance Agent have a Residential Insurance License, we want to hear from (more...)
Company: ASSURANCE Independent Agents
Location: Oak Park
Posted on: 04/17/2021

Director, Category Solutions
Description: Job Summary:The Walt Disney Company's Media Entertainment Distribution DMED is a new, global business segment for The Walt Disney Company with the mission of providing consumers around the world access (more...)
Company: Disney Media & Entertainment Distribution
Location: Laguna Hills
Posted on: 04/17/2021

Licensed Health Insurance Agent - Cutting Edge Lead Management Platform
Description: Assurance, a Prudential company, is hiring Under 65 Health Insurance Sales Agents in your city. If you're already a Licensed Insurance Agent have a Residential Insurance License, we want to hear from (more...)
Company: ASSURANCE Independent Agents
Location: Calabasas
Posted on: 04/17/2021

System Safety Space and Launch Manager - Satellites
Description: Boeing is seeking a System Safety Space and Launch Manager - Satellites Level K to join our team in El Segundo, California. This role primarily focuses on Safety leadership across the Satellite and (more...)
Company: BOEING
Location: Los Angeles
Posted on: 04/17/2021

Licensed Health Insurance Agent - Cutting Edge Lead Management Platform
Description: Assurance, a Prudential company, is hiring Under 65 Health Insurance Sales Agents in your city. If you're already a Licensed Insurance Agent have a Residential Insurance License, we want to hear from (more...)
Company: ASSURANCE Independent Agents
Location: Santa Fe Springs
Posted on: 04/17/2021

RN Care Manager Emergency Room Per Diem $7.00 night differential
Description: Schedule 7pm-7:30pm 7.00 night differential. br br Please apply online and send your resume to NOrozco mlkch.org br br POSITION SUMMARY br br Reporting to the Director of Care Management, (more...)
Company: Martin Luther King, Jr. Community Hospital
Location: Los Angeles
Posted on: 04/17/2021

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Gardena RSS job feeds