Assistant Manager - Last Mile

Company: Pilot Freight
Location: Gardena
Posted on: November 19, 2021

Job Description:

Pilot Last Mile is seeking a full time Assistant Manager to work for our Gardena Station, located in Gardena, CA. The hours for this position vary. Must be available to work nights and weekends.

Requirements:

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Responsible for all billing, accounts payable, and accounts receivable.
• Maintains warehouse inventory integrity in company-run facilities.
• Oversees recruiting, processing, and performance of Independent Owner/Operators.
• Develops and maintains relations with vendors.
• Ensures follow up on shipping discrepancies, damaged goods and in-home damage claims.
• Oversees in-home delivery for customers.
• Maintains monthly operating reports that include statistics and customer service scores.
• Attendance and Punctuality are essential functions of the job.
  SUPERVISORY RESPONSIBILITIES
  
  Directly supervises non-exempt on-site staff who handle day-to-day operations in customer service, claims, order processing and delivery. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; rewarding and disciplining employees; addressing complaints and resolving problems.
  
  Qualifications:
  
  • Flexible work schedule
  • Minimum of 3 years working in a Furniture Delivery operation
  • Must be self-motivated to work with little supervision
  • Excellent Attendance including the management of their clock-in/clock-out punches
  • Positive attitude and ability to work with others
  • Good communications skills
  • Excellent Customer Service skills
  • Must be fully vaccinated against COVID-19.

Keywords: Pilot Freight, Gardena , Assistant Manager - Last Mile, Executive , Gardena, California