Manager, Aftersales Business Development - User & Partner Programs
Company: Faraday Future
Posted on: March 19, 2023
Faraday Future (FF) is a California-based mobility company, leveraging the latest technologies and world's best talent to realize exciting new possibilities in mobility. We're producing user-centric, technology-first vehicles to establish new paradigms in human-vehicle interaction. We're not just seeking to change how our cars work - we're seeking to change the way we drive. At FF, we're creating something new, something connected, and something with a true global impact.
As theManager of Aftersales Business Development, User & Partner programs for FF's Aftersales group,you willbe working with some of the industry'sbrightestminds to support development, launch and manage FF's strategy and activities within its Aftersales programs. Overall, you will ensure thatFF'saftersales business and customerstrategy is focused and aligned to deliver the premium and robust products and services to our Faraday Future users. To accomplish this - you will be responsible for developing strategic partnerships as well as managing the internal and external partners selected to deliver the class-leading programs.
You will be responsible for the successful development, delivery and management of customer facing operations, together with internal and external partners/supplier, and for promoting a smooth and premium customer experience throughout the organization. You will also support the strategy and development of CRM communications for all programs. This role combines project management with the application of business acumen to scope and execute on seamless customer aftersales programs.
To ensure smooth and premium ongoing customer operations, this role is directly involved in the development of the programs and provides strategic guidance to teams and executives throughout the organization. You will also maintain management and budget responsibility across your area of responsibility.
You will meet objectives to ensure successful program design and execution for a premium experience for all FF Users, to achieve and maintain first in class service excellence and reputation.
Annual Salary Range:
$118,000 to $154,000, plus benefits and incentive plans
Perks + Benefits
Faraday Future is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Keywords: Faraday Future, Gardena , Manager, Aftersales Business Development - User & Partner Programs, Executive , Gardena, California
here to apply!