GardenaRecruiter Since 2001
the smart solution for Gardena jobs

Customer Service Representative

Company: Next Level Apparel
Location: Gardena
Posted on: September 4, 2020

Job Description:

Job DescriptionCustomer Service Representative Level IITakes on the role of Customer advocate in all areas pertaining to our Product, Orders, and supply chain while managing the daily account transactions and reports. This person will be the champion of customer needs while adhering to Company Mission, goals and policies. Able to build a rapport with assigned accounts and provide World-class customer service. Responsibilities:

  • Manages Midlevel orders and strategic accounts to ensure forecast, projections and opportunities are met.
  • Respond promptly and professionally to incoming customer inquiries in person, by telephone, or by email.
  • Maintain an updated knowledge of the organization's products, services, and customer service policies.
  • Establish and maintain good rapport with customers by using positive language, timely and accurate responses.
  • Process and manage Orders from receiving order to shipping.
  • Communicate with customer regarding order status, products, ETA, returns, RMA’s and anything related to orders and product.
  • Proactively managing Out of stock items and programs for accounts with internal teams.
  • Meets performance metrics.Qualifications:
    • 3-5 years of previous customer service experience. Apparel industry experience preferred but not mandatory.
    • Familiarity with customer-relationship management (CRM) software programs as well as ERP preferred.
    • Knowledge of EDI including setup, and troubleshooting preferred.
    • Familiar with KPI and other performance Metrics
    • Strong command of written and verbal English.
    • Excellent organizational and multitasking skills.
    • Meets internal and customer deadlines for orders and responses.
    • Able to work with other departments accounting, shipping, and planning in order to fulfill orders and provide great customer service.
    • Ability to maintain a calm and polite manner in stressful situations.
    • Willingness to cooperate with customers and management to resolve any issues that may arise

Keywords: Next Level Apparel, Gardena , Customer Service Representative, Hospitality & Tourism , Gardena, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Retail Cashier
Description: DescriptionWe are genuine in our belief that sports make people better and so are you Immerse yourself in a workplace that loves to be active and lives the brand. Associates joining our team have an (more...)
Company: Dick's Sporting Goods
Location: Moorpark
Posted on: 09/18/2020

Delivery Driver Postmates
Description: Delivery Driver Postmates - PostmatesPostmates has the largest on-demand fleet in the U.S. with 200,000 Postmates, and an equally extensive network of merchants. While some companies try to build a warehouse (more...)
Company: Cylcon Jobs
Location: San Dimas
Posted on: 09/18/2020

Operations Specialist
Description: What you'll do... JOB SUMMARY The Operations Specialists - Seasonal is responsible for non-systems duties such as delivering supplies/materials to offices, basic maintenance repairs and assisting with (more...)
Company: H&R Block
Location: Los Angeles
Posted on: 09/18/2020


Delivery Driver - No Experience Needed
Description: No passengers. No bosses. Just you, your tunes, and the road. Sign up now and start making money Choose your wheels and deliver food and other items from local merchants to hungry
Company: Doordash
Location: Lakewood
Posted on: 09/18/2020

Customer Service/Sales
Description: Job DescriptionPosition Purpose:Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn
Company: Home Depot
Location: Mira Loma
Posted on: 09/18/2020

Delivery Driver - No Experience Needed
Description: No passengers. No bosses. Just you, your tunes, and the road. Sign up now and start making money Choose your wheels and deliver food and other items from local merchants to
Company: Doordash
Location: Temple City
Posted on: 09/18/2020

Experienced Barista
Description: Do you have experience in 3rd wave coffee Do you have an outgoing personality Do you consider
Company: Dialog Cafe
Location: West Hollywood
Posted on: 09/18/2020

Doordash: Delivery Driver / Courier
Description: No passengers. No bosses. Just you, your tunes, and the road. Sign up now and start making money Choose your wheels and deliver food and other items from local merchants
Company: Doordash
Location: Culver City
Posted on: 09/18/2020

Prep Cook
Description: Are you the king or queen of quick and delicious comfort food Do you find joy in food preparation If so, the family at NORMS Restaurants is looking for you to join our Team as a Cook or Prep Cook Apply (more...)
Company: Norms Restaurants, LLC
Location: Van Nuys
Posted on: 09/18/2020

Personal Chef
Description: Searching for a personal chef to prepare meals for a family of 4 five days a week. This would be in-home for the hours of 10-6
Company: McKuin Design
Location: Los Angeles
Posted on: 09/18/2020

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Gardena RSS job feeds