Restaurant Manager
Company: Denny's 7747
Location: Santa Barbara
Posted on: February 24, 2026
|
|
|
Job Description:
Job Description Job Description Accountability Reporting to the
District Manager, the Restaurant Manager will be responsible for
overall restaurant operations execution and management of staff,
controllable profit plan achievement, guest count growth, and sales
building activities. Additional responsibilities include focus on
employee selection, retention, continuous operational improvement,
and a strong commitment to hospitality and guest satisfaction.
Restaurant Managers must have a strong commitment to and exhibit
Denny’s Guiding Principles when interacting with others. Job
Responsibilities These are areas of performance in which the
Restaurant Manager must be successful to meet their
accountabilities: Guests: Makes sure that all Restaurant Managers
and employees put “Guests First” to ensure a respectful and
enjoyable environment, satisfied guests, and repeat business.
People: Attracts, hires, develops, coaches, and retains Restaurant
Managers and hourly employees to ensure an engaged, high-performing
team. Does so by: Working to create and maintain a respectful and
enjoyable environment for our employees. Recruiting and selecting
effectively. Using corporate training programs, individual
development plans, and work assignments to develop employees’
knowledge and skills. Providing timely, constructive coaching and
feedback. Restaurant Operations: Directs restaurant operations to
ensure that Denny’s Brand Standards for food and facilities are
consistently achieved. Does this by: Making sure food preparation,
handling, and storage guidelines are consistently followed.
Enforcing sanitary practices for the general cleanliness and
maintenance of the restaurant. Growth: Drives sales, guest count,
and profit for the restaurant by: Developing and executing a local
store marketing plan. Building strategic relationships in the
community with civic, business, school, and professional
organizations. Ensuring timely and quality implementation of all
Divisional and National marketing promotions and co-op marketing
initiatives. Financials: Interprets financial and operational
reports and schedules; analyzes data and identifies gaps in
operating performance; and develops solutions to ensure that
operating goals are achieved. Security: Monitors to ensure that
proper security procedures are in place to protect guests,
employees, and company assets. Asset Management: Monitors to ensure
that proper cash handling and inventory management procedures are
in place to protect and conserve company assets. Compliance:
Maintains compliance with all Denny’s employment policies, as well
as state, local, and federal regulations. Problem Resolution:
Proactively ensures that problems are addressed and resolved (such
as customer complaints, employee relations issues, facilities or
security issues, etc.). Involves support resources, such as the
District Manager or Human Resources Manager, as appropriate.
Teamwork: Performs other duties as needed or assigned; willingly
assists others without being asked. Competencies Focusing on
Guests: Has a "Guests First" mindset. Understands who his/her
guests are and is dedicated to exceeding their expectations. Puts
guests firsts while balancing the needs and priorities of the
business to create win/win solutions. Driving for Results: Is
"Hungry To Win" for self, team, and Brand. Pushes self and others
for results that move the business forward. Can be counted on to
meet or exceed goals successfully. Working Collaboratively: Values
and lives the "Power of We" through words and actions. Works well
with all people – guests, franchisees, support employees,
supervisors, subordinates, peers, vendors, etc. Is able to build
and effectively manage productive relationships. Recognizes
individual's contributions and works with and through others to
achieve common goals. Personal Accountability and Decision Making:
Earns the respect and trust of others by taking initiative and
honoring commitments. Makes timely, informed decisions and owns
outcomes for those decisions. Is open to new and differing
perspectives when making a decision. Understands the impact of
his/her words and actions and strives to be a positive influence on
others. Managing Talent: Understands the Denny’s family is our most
important asset and sees each member of the team as a valuable part
of the whole. Surrounds self with the best team and makes tough,
yet timely and appropriate, people decisions. Provides effective,
timely feedback and coaching. Selects strong, competent candidates
and is able to develop strong leaders by providing challenging
assignments. Leadership Courage: Acts and leads with conviction;
stands up for self and team appropriately. Speaks up professionally
and promptly to address issues and provide solutions. Gives others
direct, timely, and constructive feedback. Business Acumen: Knows
how the business works and how it relates to the marketplace. Open
to innovative ways to achieve solutions to move the business
forward. Sees the "big picture"; understands how operational and
support functions work together for the growth and success of the
business. Essential Functions Must be able to lift a tray weighing
up to 25 lbs Must be able to lift and carry supplies and equipment
weighing up to 50 lbs; place items on high and low shelves in
office, store rooms, service areas, walk-in coolers, and freezers
Must be able to bend, stoop, reach, lift, and grasp Must be able to
hear well in a loud environment to respond to employee and guest
needs Must meet any state, county, or municipal regulation
pertaining to health risk concerns about food handling Must be able
to operate point-of-sale system and differentiate between monetary
denominations Must be able to work with all Denny’s menu products
Must be able to work with potentially hazardous chemicals Must have
sufficient mobility to move and operate in confined work area Must
be able to work inside and outside the restaurant Must be able to
observe staff and all aspects of restaurant operations Must be able
to stand and walk during an 8 to 10 hour shift; occasional shifts
in excess of 10 hours may be required due to the demands of the
business Must be able to tolerate extreme temperature changes in
kitchen and freezer areas Position Qualifications Minimum of 3
years experience in restaurant, hospitality, or retail management;
additional operations and/or leadership experience strongly
preferred Associate’s or Bachelor’s degree preferred or equivalent
combination of education and experience Food Safety Manager
certification required Strong organizational skills with excellent
oral and written communication skills and the ability to
communicate with all levels of the organization Ability to
communicate effectively, both orally and in writing, in the English
language Possesses basic math skills (add, subtract, multiply,
divide) Places a value on diversity and shows respect for others
Proven ability to problem solve and handle high stress situations
Interprets financial statements and understands contributing
factors Identifies and anticipates opportunities for improvement
and implements corrective action steps Must be able to perform job
duties of every position Must be prepared to multitask in
accordance with the demands of the business Ability to work
weekends, holidays, evenings, and additional shifts as needed
Available to travel, to include occasional overnight and airline
travel when applicable Licensed to operate an automobile without
hours of operations restrictions Has reliable transportation in
order to meet banking obligations Denny’s Guiding Principles Guests
First Embrace Openness Proud of Our Heritage Hungry to Win The
Power of We They’re more than just customers or consumers. They are
our guests and we invite them into our homes with open arms. They
are the very reason why we are in business and the center of
everything we do. Open means so much more than just being open for
business 24/7. It means being open to all people, appetites and
budgets. It says we are open-minded and open to new ideas. Honest,
warm and inviting. Open is the way we think and act every hour of
every day. We are the classic American diner and proud of
everything that means. Since 1953, we have served quality food and
healthy portions at a fair price. No matter where we are, our light
is always on inviting guests around the world to a place where
everyone is welcome. At Denny’s, we are constantly looking ahead.
We are always moving, striving for more, hungry for greatness. We
are open to fresh, innovative thinking. We believe we will succeed
through teamwork, accountability and pushing the boundaries of
ourselves and our Brand. Our Denny’s family is our most important
asset. We trust, support and respect each other and work together
for the greater good. We recognize the contributions of all and
empower each and every one of us to achieve great things. Together,
we will celebrate our successes and have fun doing it. This job
description is intended to describe the general nature and level of
work being performed by the employees assigned to this position. It
is not intended to be an exhaustive list of all duties,
responsibilities or tasks which may be required to be performed in
this position. Denny's may amend, change, or modify the
responsibilities and duties of this position to meet business needs
as necessary. This job description does not constitute a contract
for employment and may be changed at the discretion of Denny's with
or without notice.
Keywords: Denny's 7747, Gardena , Restaurant Manager, Hospitality & Tourism , Santa Barbara, California