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Ecommerce Specialist

Company: Chemical Guys
Location: Gardena
Posted on: January 10, 2022

Job Description:

The E-Commerce Specialist supports the Direct-to-Consumer team by taking responsibility for the optimization of the shopping experience. The E-Commerce Specialist will work cross-functionally with other teams to develop and execute key content & merchandising initiatives, strategies, and business priorities. In addition they will be responsible for collaborating with the internal team to execute a comprehensive digital marketplace strategy.

This is a creative and analytical role, and this position incorporates the research, messaging, analysis and measurement of short and long-term digital strategies to drive movement of key metrics and profitable growth. The role demands passion, creativity, and up-to-date knowledge of international ecommerce trends. This role requires the ability to manage numerous cross-functional priorities within high-visibility initiatives, and a professional approach working under tight deadlines. The candidate will work closely with our DTC and Media team.

Responsibilities

Take an active role in website operations, executing on strategy for new products and launch campaigns
Support site content, SEO management, and A/B Testing
Monitor on-site activity and content performance, ensuring optimized outcomes
Provide recommendations based on data insights, and help to solve problems and spot opportunities with our product and brand experiences
In collaboration with the international team, execute comprehensive international ecommerce strategy in alignment with the companies objectives
Help support the development of site merchandising strategies and their day-to-day execution.
Identify and execute upon opportunities for optimization of site search, product data, product sorting, filters/facets, product recommendations, up-sells/cross-sells, product taxonomy, and content strategies.
Utilize data-driven analysis including A/B testing, establish KPIs and collaborate with cross-functional partners to inform decision-making processes and performance reporting.
Work closely with the E-Commerce team on ensuring the successful coordination and launch of new and refreshed products.
Monitor product category performance to identify areas requiring attention.
Collaborate with internal/external partners to ensure that website content is optimized for search engines.
Perform quality assurance to ensure accuracy of product data and promotional content on a daily basis, as well as taking responsibility for correcting and facilitating any fixes.
Maintain knowledge of current web merchandising solutions and strategies.
Implement Personalized Merchandising and Marketing Strategies via Interaction Studio

Qualifications And Attributes

Bachelor's degree in business, marketing or eCommerce or related field of study prefered
At least 2 years of relevant experience in digital merchandising, eCommerce site operations, or site publishing
Proficiency in e-commerce platforms, familiarity with site analytics tools and content management tools
Knowledge in Salesforce Commerce Cloud (SFCC) and Interaction Studio(Evergage) preferred but not required
Ability to deliver results in evolving framework with shifting priorities and technology
Ability to interpret metrics and determine program ROI to refine ongoing initiatives
An obsession with user experience and interaction, website navigation, hierarchy, and content
Good product sensibility and ability to merchandise sites in a visually appealing way
Demonstrates strong logical, quantitative analysis and problem-solving skills
Flexible and adaptive to changing priorities; able to organize, multi-task and prioritize workload to meet deadlines
Knowledge of Adobe Photoshop and other design programs is beneficial
Some Experience with HTML/CSS is preferred but not required
Must have strong Excel skills (vlookups, nested IF functions, PivotTables, data wrangling)
Team-oriented with ability to collaborate with partners across departments and levels
Outstanding attention to detail and accuracy required; a thirst for learning and success

Keywords: Chemical Guys, Gardena , Ecommerce Specialist, Other , Gardena, California

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