Admitting Representative
Company: Hirebridge Organic
Location: Gardena
Posted on: May 16, 2022
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Job Description:
Job DescriptionResponsible for registering patients, obtaining
demographic data, and identifying payment source on patient
registrations. Assist patient(s) in collecting payments for
services rendered and ensuring that the patient is aware of their
financial responsibility. To follow regulatory agency
requirements-to include EMTALA and HIPAA guidelines. Essential Job
Duties: · Collect and accurately input patient demographic data &
insurance information into the system. · Complete understanding of
how to Admit, Transfer and Discharge patient through the ADT Cerner
System. · Verify insurance and identify the proper insurance plan
codes to ensure accurate and prompt payment. · Calculate cash
payments for patients on upcoming visits/procedures.· Calculate &
Collect Point of service collections from patients.· Obtain any
necessary authorization, research, follow up and resolve open &
pending authorizations in a timely manner.· Scanning all consents
and medical documents into patient accounts. · Reviews and
processes patient registration forms and ensuring they contain all
necessary documents. · Follows and maintains current knowledge of
company and department policies and procedures. · Strong
proficiency in the use of Word, Outlook, Excel, and other Microsoft
Office tools.· Strong ability to display exceptional initiative and
work under little or no supervision.Customer Service Behavioral
Standards: · Exhibits customer and service-oriented behaviors in
everyday work interactions. · Demonstrates a courteous and
respectful attitude to internal workforce and external customers. ·
Handles difficult situations in a discreet and professional
manner.· Is adaptable to changes in assignments and
priorities.Communication/Knowledge: · Provides accurate and timely
written and verbal communication of information in a manner that is
understood by all. · Able to listen, understand, problem-solve, and
carry-out duties to ensure the optimal outcome. · Able to use IT
systems in an accurate and proficient manner. · Must have excellent
written and verbal communication skills to communicate effectively
with staff, patients, guarantors, and insurance
companies.Collaboration/Teamwork: · Contributes toward effective,
positive working relationships with internal and external
colleagues. · Demonstrates cooperation, flexibility, reliability,
and dependability in all daily work activities and a willingness to
collaborate with others for a good of the customer and the
organization. Education/Experience/Required Skills: · High School
Diploma: some college is preferred · Minimum of two years of
customer service experience required. · 2+ years of experience
performing patient registration within a hospital setting
preferred. Licensure/Certification:· NAHAM (National Association of
Access Management) Certification
preferred.Physical/Mental/Emotional Demands: · Required to stand;
walk; sit; use hands to fingers, handle or feel; reach with hands
and arms; stoop; kneel, crouch, or crawl; talk and hear. The
employee is regularly required to lift, push and/or pull weights
more than 10 pounds, with assistance. Visual abilities, auditory
abilities, must be intact to perform duties. · Handles multiple
priorities, independent decision making, manages stress
appropriately, works in a proximity to others or in a distracting
environment, manages decisions under pressure, manages
anger/fear/hostility, works alone effectively & communicates with
others effectively.
Keywords: Hirebridge Organic, Gardena , Admitting Representative, Other , Gardena, California
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