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Corporate Communications Coordinator

Company: Nissin Foods (USA) Co., Inc.
Location: Gardena
Posted on: November 25, 2022

Job Description:

The Corporate Communications Coordinator will be responsible for the development and implementation of a range of internal and external communications initiatives. The focus of this position is to build the company's reputation through consumer affairs. The individual will work in a collaborative team environment with various departments and agency partners. This position is required to independently manage multiple tasks and projects with competing priorities and deadlines.

*Essential functions - Job Duties: The following duties are considered essential to the job. Qualified individuals must have the ability, with or without reasonable accommodation, to perform the following duties: *

*Consumer Affairs: *

* Ensure a quality experience by providing friendly, and professional interactions with consumers.
* Answer incoming calls, emails, letters, or other correspondence from customers who have encountered a problem with a product.
* Document complaints and provide feedback to the relevant departments, which can lead to improvements to products and processes.
* Support management of product liability insurance claims including preparing response correspondence.
* Distribute weekly consumer affairs data to stakeholders and generate a monthly report.

*Corporate Communications: *

* Support employee engagement programs in partnership with HR.
* Develop and execute communication to employees that promotes the company mission, business strategies and operating norms.
* Support the VP during times of crisis in coordinating communications and messaging in conjunction with our PR agency.
* Ensure that the intranet is updated on a regular basis to keep it relevant to employees.
* Work with IT on improvements to intranet as needed.

*Supervisory Responsibilities: *None

*Qualifications *To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

*Education and/or Experience * Bachelor's Degree in Marketing, Communications or Journalism or related and one (1) to three (3) years related working experience with and/or training; or equivalent combination of education and experience. Experienced multi-task in a fast-paced environment.

*About Us*

Since Nissin's entry into the US in the 1970's, our flagship brands, Cup Noodles and Top Ramen have held a fond place in US pop culture even before ramen became the trendy dish it is today. It started in post-World War II Japan amidst dire food shortages and inspired our founder, Momofuku Ando, to invent instant ramen in 1958. In order to continue this legacy of innovation, we're looking for noodle lovers who have a passion to disregard the status quo, seek continuous growth and love being part of something special.

* We want to cultivate a company culture that keeps people excited about our mission and thoroughly engaged.
* Place the right people in the right positions and provide the resources to help them in their current positions while setting them up for success to grow into future roles.
* Offer competitive pay and benefits since we want everyone to work to live (and not the other way around).We invite you to join in our mission to evolve how people think about instant ramen, expand its appeal and be a part of this $4 billion global company that was built from a simple block of noodles.

_Nissin Foods (USA) Co., Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law._

_If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Nissin Foods (USA) Co., Inc. Human Resources Representative._

Job Type: Full-time

Pay: $25.87 - $29.75 per hour

Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Health insurance
* Life insurance
* Paid sick time
* Paid time off
* Tuition reimbursement
* Vision insurance
Schedule:
* Day shift
* Monday to Friday
Supplemental pay types:
* Bonus pay

Education:
* Bachelor's (Required)

Experience:
* Consumer Affairs: 1 year (Preferred)

Work Location: Hybrid remote in Gardena, CA 90249%58047475%

Keywords: Nissin Foods (USA) Co., Inc., Gardena , Corporate Communications Coordinator, Other , Gardena, California

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