Wellness Guide/Budtender
Company: Holistic Industries
Location: Gardena
Posted on: March 9, 2023
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Job Description:
About Us:
At Holistic Industries we are building a great place to work, shop
and invest in cannabis. Our mission is to provide patients with the
highest quality, safest cannabis medicine possible. As our name
suggests, we care for the whole person. Scaling from a seed of
inspiration in 2011, Holistic Industries is now one of the largest
and fastest growing private MSOs (Multi-State Operators) in the
country. We're able to deliver consistent value to employees,
patients, and investors because of the values that drive our work -
how we do business and why. We have one of the most seasoned teams
in the industry, a budding "Greenhouse of Brands" and a meaningful
model of doing well by doing good. Our company develops and offers
a wide range of proprietary strains that increase desired
cannabinoids such as CBD. These high CBD strains have become our
foundation for growing, packaging, and selling the best cannabis in
our markets. We are committed to harvesting and crafting
industry-leading strains, consumer brands, and medical-grade
products based on the most progressive science in the space.
Holistic Industries has a unique model and approach that enables it
to win licenses, scale operations and introduce national brands
successfully in highly regulated markets. The company has proven to
be responsible stewards of capital since its inception by sourcing
licenses on merit rather than simply acquiring them on the open
market. A "GREENHOUSE OF BRANDS" beginning with our flagship retail
and wholesale brand, Liberty Cannabis, we continue to prove our
ability to launch new brands from scratch and attract noteworthy
partners.
We are deeply and actively committed to the communities we serve;
our efforts under Liberty Cannabis Cares are focused on four
pillars: Social Equity, Diversity, Community, and Cannabis
Literacy.
Our team includes the nation's most knowledgeable experts in
cultivation and medical dispensing, along with professionals who
are top of their fields in medical professions, security,
agriculture, real estate, and the legal distribution of other
highly controlled substances. We are a team of best-in-class
executives and staff from within and outside the industry who share
a passion for advancing cannabis products and retail experience at
scale.
Our well-established company is growing rapidly and adding to our
team of professionals and specialists. Our employees receive PTO,
paid Sick Leave, medical, dental, vision and other leave benefits
as part of our highly competitive compensation package. Join us as
we build a great place to work, shop, and invest.
Holistic Industries is an equal opportunity employer. We celebrate
diversity and are committed to creating an inclusive environment
for all employees.
About the Job:
The Wellness Guide will provide excellent customer experience while
assisting in the sales of products.
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Consistently deliver the ultimate patient/customer experience in
all facets from patient or customer entry to exit; ensure each
customer receives full attention during their transaction
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Ensure all guests receive the Liberty Experience WHOLE service
standards
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Responsible for educating customers about a variety of cannabis
products, new products and strains,
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changes in regulations, safety measures when consuming cannabis and
industry trends
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Responsible for building sales and meeting KPIs for successful
company performance
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Make recommendations on cannabis products based on the customers'
needs and requests.
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Maintain proper cash handling procedures and ensure transaction
accuracy at all times
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Verify proper identification and paperwork for customers
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Assist with running side work, stocking and cleaning during all
downtime
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Pre-pack product for sale when applicable
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Maintain fully stocked and clean POS counters at all times
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Ensure opening and closing cleaning and organization is
completed
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Adhere to company SOPs
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Inform management if any product inventory is running low
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Be on time and ready to work for each shift
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Be passionate and knowledgeable about cannabis products and
accessories
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Be knowledgeable of all specials, discounts, and promotions
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Ensure self and uniform/clothing are clean and professional, and
all tools are at workstation prepared for shift
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Foster a workplace that upholds Holistic Industries' Values and
Core Principles
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Responsible for meeting sales goals, recommending Holistic products
and educating customers
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Participate in shift stand ups, ongoing training, education, and
professional development
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Maintain a positive attitude that promotes motivation and
teamwork
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Responsible for the adoption and education of Liberty Wallet &
Rewards
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Other duties as assigned, or any reasonable request from any member
of management
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Physical Requirements of the Job: While performing the duties of
this job, the employee is regularly required to perform grasping,
walking, standing, talking, hearing, seeing, and repetitive
motions, lifting up to 25 pounds without assistance, and lifting up
to 75 pounds with assistance. May include walking or standing for
extended periods of time, as well as climbing stairs, stooping,
bending over, and/or crouching. Ability to tolerate moderate to
loud exposure to noise level. Exposure to artificial lights. Long
periods of prolonged use of office equipment including computers
and phones.
About You:
General
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Regulations require that incumbent be at least 21 years of age and
able to obtain and maintain state marijuana work credentials.
Education/Experience
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High school diploma or equivalent is required
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Dispensary sales experience preferred
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Customer Service: 2 years
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Retail Sales: 1 year
Required Knowledge and Skills
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Ability to correctly use POS
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Excellent Customer Service Skills
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Excellent Communication
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Attention to Detail
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Precise Math Skills
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Organizational Skills
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Multi-task Oriented
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Stress Management/Composure
Keywords: Holistic Industries, Gardena , Wellness Guide/Budtender, Other , Gardena, California
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