Administrative Assistant / Customer Care Assistant

Company: Space- Age Alloys Llc
Location: Gardena
Posted on: March 16, 2023

Job Description:

Job Description $17- $20an hour- DOE Part time- Administrative Assistant (Customer Care) Space-Age Alloys, company is seeking for a qualified Administrative Assistant who has experience in Administrative duties for minimum 2-3 years. www.space-agealloys.com Office Location: Gardena, CA Industry: Salary: $17-20/ hour-depends on experience Direct Hire/ Non-exempt Title: Administrative Assistant / Customer Care Business Hour: Monday to Thursday - 9:00AM-5:00PM (32 hours per week) Summary: The Administrative Assistant will support the Customer Care / Logistics department in meeting their goals by providing excellent customer service for internal and external personnel. The Logistics Assistant is responsible for all administrative duties of the Logistics department and overseeing all aspects of the warehouse shipping process for all orders placed. Role Qualifications:

• Coordinate overall administrative activities for the Logistics Department
• Assist with finding the most cost-effective and efficient means of transporting material to and from customer.
• Must partner with the sales team to provide customers with service as outlined in the departments policies and procedures
• Must address customer issues and ensure effective and long-term problem resolution
• Performing any other duties assigned. Essential Duties and Responsibilities:
  • Process all sales / purchase orders and shipping/delivery documents in a timely manner.
  • Set up new customers and vendors.
  • Act as liaison in dealing with trucking companies, branch offices, customers, distribution centers and our factory/shipping to see all the products get delivered smoothly.
  • Find the most cost-effective and efficient means of transporting product to and from customers.
  • Collaborate with other departments to integrate logistics with business system and processes, such as customer sales, order management, accounting, and shipping.
  • Ensure carrier compliance with company policies and procedures for product transit and delivery. .
    • Process and track all the invoices from carriers.
    • Track sales per customer, create sales reports weekly, monthly base.
    • Assist with reconciliation of credit card statements.
    • Act as a central point of Credit memo, deduct from sales to finalize sales numbers.
    • Research and resolve any delivery problems.
    • Verify invoices/sales numbers.
    • Maintain Customer Files
    • Other related duties and tasks. Skill Requirements
      • High School diploma or GED
      • 2+ years of Administrative Assistant experience is a must
      • Intermediate level working experience with Excel
      • Must be strong in data entry and numbers
      • Experience in routing and/or dispatching preferred but entry level is welcome is Admin experience.
      • Strong analytical and critical thinking skills
      • Must be goal oriented and able to work independently without supervision
      • Strong analytical and communication skills Job Type: Full-time Salary: $17.00 to $20.00 /hour Experience:
        • Excel: 2 years (Required)
        • Administrative Assistant: 2 years (Required) by Jobble

Keywords: Space- Age Alloys Llc, Gardena , Administrative Assistant / Customer Care Assistant, Other , Gardena, California