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Dispatcher/Customer Service

Company: Coastal Express Cartage
Location: Gardena
Posted on: November 12, 2021

Job Description:

Description & Requirements:
In this role, your duties will include communicating with our customers to record their requirements, planning and adjusting routes, as well as scheduling drivers to deliver or collect freight, shipments, and packages.
Minimum 1-2 years of dispatching experience
Communicate clearly and concisely with internal and external customers regarding orders to be picked up as well as ensuring timely delivery
Coordinate drivers to ensure all deliveries are completed and on time
Use Company provided systems/tools (i.e. Crown) to fully document, track, record, follow-up and capture all related activity in a timely and accurate manner.
Planning pre-determined routes and accommodating route changes as needed.
Preparing dispatch documents, as well as generating freight bills and invoices.
Maintaining records of dispatched calls, driver routes, route changes, as well as delivery and pickup times.
EDI Experience
LAX Cargo Management
LTL Handling
FTL Handling
Fleet Management

About Us:
Coastal Express Cartage is a growing local freight provider. - We specialize in residential and commercial deliveries with services that include; inside set in place, unpacking & debris removal, assemble, and white-glove service. Our clients have a wide variety of needs and we are here to make sure each one is completed. - At Coastal we strive to create a supportive and motivating work environment. We want to -create long term relationships and assist in the personal and business growth of our employees. To do that we must provide the best service possible, which is why the clients needs are always priority number 1. -The job does not stop until -the last item is safely delivered and both the customer and client are satisfied. -This is a fast paced and active industry so you will always be learning and attention to detail is a very important. - - We hope to have the opportunity to work together.

Keywords: Coastal Express Cartage, Gardena , Dispatcher/Customer Service, Professions , Gardena, California

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