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Supervisor, MQ Operations Planning

Company: Glovis America Inc
Location: Gardena
Posted on: November 18, 2021

Job Description:

About Hyundai GLOVIS America Inc.GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.SummaryThe Operations Planning Manager is responsible for developing delivery plans in order to meet department goals and customer requests as agreed upon.ResponsibilitiesOperations Planning Operations troubleshootingAssist to develop and plan delivery expectations and goals, and measure and report monthly/quarterly/yearly goalsAssist to develop and drive process improvement initiatives in order to improve efficiency of delivery and customer service, as well as reduction of costsCreate and drive knowledge management initiativesLeverage operational data to improve visibility of Glovis performanceLeverage operational data to proactively avoid customer supply chain disruptionsLead and/or participate on project teamsAssist team in identifying needs and root causes of issues that may ariseProvide support and advice, and propose solutions as neededCarrier DevelopmentLeverage operational data to improve visibility of Carrier performanceLeverage operational data to proactively avoid customer supply chain disruptions by Carriers, Warehouses, and/or other vendorsLead and/or participate on project teamsSales Planning & Business DevelopmentUtilize the Customer Relationship Management (CRM) system to help manage and organize Companies, Contacts, and Deals; and ensure data integrity is maintained in CRMCoordinate RFI, RFP, and RFQ responses requested by Head of Team and Head of DepartmentProduce reporting on key metrics and manage monthly delivery of key reports to stakeholdersTrailer Damage Claims & OperationsLearn and assist as a back-up colleague, for Trailer and Claims OperationsOther Duties as AssignedProvide inbound and outbound logistics support as neededProvide additional support as needed when other managers are unavailableBenefits of working at Hyundai GLOVIS America Inc.Medical InsuranceVision InsuranceDental InsuranceHealth Care & Dependent Care Flexible Spending Accounts (FSA)Basic Life and AD&D as well as Short and Long Term DisabilityPaid Vacation, Holidays, and Sick leavePet InsuranceHospital and Critical Illness InsuranceWellness Program and Gym Reimbursement*401(k) with Generous MatchingReferral Bonuses*Auto Allowance*Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*Discretionary Bonuses*Tuition Reimbursement*Benefits may vary by location. All benefits pursuant to Company policySkillsExcellent written and verbal communication skillsProficient PC skills: Excel, Word, PowerPoint, Outlook, database management systemsStrong interpersonal and leadership skillsEducation & ExperienceBachelors Degree OR equivalent combination of education and experience5 - 7 years of experience in Logistics and/or Supply Chain requiredSupervisory experience requiredPhysical RequirementsAbility to sit in front of a desk and/or in front of the computer for long periodsRepetitive use of hand/grasping product, writing, and typingStand/walkReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Keywords: Glovis America Inc, Gardena , Supervisor, MQ Operations Planning, Professions , Gardena, California

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