Customer Service - Client Services Rep.

Company: Talmo & Associates
Location: Gardena
Posted on: May 12, 2022

Job Description:

Call (855) 293-6349 to speak to someone today or Apply Online Below!

Job Description:
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Customer service - Client Services Rep.

• 
  Importer- distribution company in Gardena is looking for a customer service representative.
  The goal is to ensure excellent service standards, respond efficiently to customer inquiries
  and maintain high customer satisfaction.
  Ideal candidates have customer service, or account Mgt. experience **
  
  Location: Gardena, CA
  Pay: $18-20/hr. dep. (Benefits and bonus)
  Job Type: Direct Hire
  Schedule: HYBRID (3 days in-office, 2 days' work from home)
  Company: Import / Distributor
  
  KEY DUTIES / RESPONSIBILITIES:
  
• Manage inbound calls in a courteous and efficient manner
  
• Receives orders by telephone/email and accurately enter them into the NetSuite system.
  
• Follow-up on customer requests received via phone call and or email.
  
• Provide support as needed to Client Service
  
• Build sustainable relationships with clients
  
• Fluency with the E-Commerce website and a strong knowledge of all brands.
  
• Create and maintain customer login, in the E-Commerce website, with impeccable accuracy.
  
• Communicate with all departments regarding timely order release, pricing and shipping requirements and any other special needs.
  
• Identifies customers needs and provides solutions and/or alternatives in a timely manner
  
  JOB REQUIREMENTS
  
• Min. 1 year of experience in a role involving extensive client contact required
  
• High school degree
  
• Strong phone contact and presentation skills
  
• Excellent communication skills, both written and verbal.
  
• Computer skills, including frequent prior use of MS Outlook, Excel and Word
  
• Bilingual Spanish a plus!
  
  Forward resume online below
  
  Talmo & Associates, Inc. is widely recognized throughout the U.S.
  as a leading Search - Staffing firm.
  Services include: Executive search, Direct hire, temporary, temp and payroll services.
  
  search words; #importexportjobs,#airfreight,#airimport, #Distributionjobs,#FreightForwarding,#Importjob,#Logistics,#CustomsHouseBroker #import/export,#ImportSpecialist,#Oceanshipping,#Expor,#Logisticsjobs,#distributionjobs,#jobsinLogistics,#transportationjobs
  
  
  Job Requirements:
  
  
  Call (855) 293-6349 to speak to someone today or Apply Online Below!

Keywords: Talmo & Associates, Gardena , Customer Service - Client Services Rep., Professions , Gardena, California