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Customer Service - Client Services Rep.

Company: Talmo & Associates
Location: Gardena
Posted on: June 16, 2022

Job Description:

Call (855) 293-6349 to speak to someone today or Apply Online Below!

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Customer service - Client Services Rep.


Importer- distribution company in Gardena is looking for a customer service representative.
The goal is to ensure excellent service standards, respond efficiently to customer inquiries
and maintain high customer satisfaction.
Ideal candidates have customer service, or account Mgt. experience **

Location: Gardena, CA
Pay: $18-20/hr. dep. (Benefits and bonus)
Job Type: Direct Hire
Schedule: HYBRID (3 days in-office, 2 days' work from home)
Company: Import / Distributor

KEY DUTIES / RESPONSIBILITIES:
  • Manage inbound calls in a courteous and efficient manner
  • Receives orders by telephone/email and accurately enter them into the NetSuite system.
  • Follow-up on customer requests received via phone call and or email.
  • Provide support as needed to Client Service
  • Build sustainable relationships with clients
  • Fluency with the E-Commerce website and a strong knowledge of all brands.
  • Create and maintain customer login, in the E-Commerce website, with impeccable accuracy.
  • Communicate with all departments regarding timely order release, pricing and shipping requirements and any other special needs.
  • Identifies customers needs and provides solutions and/or alternatives in a timely manner

    JOB REQUIREMENTS
    • Min. 1 year of experience in a role involving extensive client contact required
    • High school degree
    • Strong phone contact and presentation skills
    • Excellent communication skills, both written and verbal.
    • Computer skills, including frequent prior use of MS Outlook, Excel and Word
    • Bilingual Spanish a plus!

      Forward resume online below

      Talmo & Associates, Inc. is widely recognized throughout the U.S.
      as a leading Search - Staffing firm.
      Services include: Executive search, Direct hire, temporary, temp and payroll services.

      search words; #importexportjobs,#airfreight,#airimport, #Distributionjobs,#FreightForwarding,#Importjob,#Logistics,#CustomsHouseBroker #import/export,#ImportSpecialist,#Oceanshipping,#Expor,#Logisticsjobs,#distributionjobs,#jobsinLogistics,#transportationjobs


      Call (855) 293-6349 to speak to someone today or Apply Online Below!

Keywords: Talmo & Associates, Gardena , Customer Service - Client Services Rep., Sales , Gardena, California

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