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Full Time Sales and Customer Care Associate

Company: Torrance Community Outreach Team
Location: Gardena
Posted on: July 30, 2022

Job Description:

Job Description We are seeking a Full-Time Sales and Customer Care Associate to join our team You will be responsible for helping customers by providing product and service information regarding our government-funded telecommunications program. Team-based training sessions ensure that each person in our company has the opportunity to learn from our top representatives. We promote from within and encourage our team to work together to reach client & customer goals and improve skills. Specialized training will prepare individuals to work with customers to provide a unique and pleasant enrollment experience, which fosters the acquisition of quality customers and long-term customer loyalty. Responsibilities: Provide information about the products and services Troubleshoot and resolve issues and concerns Document and update customer records based on interactions and complete sales Develop and maintain a knowledge base of the evolving products and services Create relationships with customers for future cross-sell and upsell opportunities Requirements: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills Desire to participate in professional development and take on new responsibilities Self-motivated and comfortable working both independently and as part of a team PLEASE NOTE - THIS POSITION INCLUDES IN-PERSON SALES (BASE PAY) AND CUSTOMER SERVICE

Keywords: Torrance Community Outreach Team, Gardena , Full Time Sales and Customer Care Associate, Sales , Gardena, California

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